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NHS Online Services · GP Health Records

Access to Your Medical Records

View your GP health record online using the NHS App, or request full record access and copies from our team.

View your GP health record in the NHS App

All patients aged 16 and over can view their prospective GP health record online for free using the NHS App or an NHS website account.

Once logged in with verified NHS photo ID, you can see your medications, allergies, immunisations, consultation notes, hospital letters, and test results once reviewed by a doctor.

Request full historical access or copies of your record

If you would like online access to your older historical GP record, or if you need a digital or paper copy of your medical records (a Subject Access Request), we are happy to arrange this for you free of charge.

  • • Request online: Submit an administrative request via our online form.
  • • Request in person: Ask at reception and bring photo ID and proof of address.
  • • Request by email: Email r.quayside@nhs.net with your full name, date of birth, and what records you need.

In line with UK GDPR, we complete Subject Access Requests within one calendar month (and usually much sooner).

If you need to view medical records, order repeat prescriptions, or book appointments on behalf of a child, elderly relative, or person you care for, you can apply for proxy access.

Read our Proxy Access guide and how to apply →
Recent Patient Feedback • October 2026

What Our Patients Say & Why Join Quayside

Verified 5-star Google reviews shared by patients at Quayside Medical Practice in 2026

"I cannot put into words how fantastic this GP surgery is! From the receptionists who are always so lovely, friendly and helpful and always try to go the extra mile to help me, to the doctors and nurses who do the same — what stands out the most is I feel listened to, understood, and I feel in safe hands. The care provided is a full team effort, and more importantly that team includes me as the patient. I cannot thank you all enough!"
— Registered Patient — October 2026 (5★ Google Review)
"My grandmother and I attended her GP appointment yesterday. Unfortunately, due to car trouble, we arrived a little late. From the moment we arrived, Georgina on reception was incredibly friendly and welcoming. She kindly contacted the doctor to see if he would still be able to see us. Dr. Panicker was very accommodating and managed to fit us in despite our late arrival. During the appointment, he was extremely thorough, polite and took the time to listen. He gave us a clear summary at the end of the consultation and made sure all of our questions had been answered before we left. Overall, it was a very positive experience. We would like to say a big thank you to both Georgina and Dr. Panicker for their kindness, professionalism and for making such a positive impression of the GP service."
— Registered Patient — October 2026 (5★ Google Review)
"Dr Wilshere was very helpful and informative. He took time to explain matters and provided reassurance. Called surgery at 8am, appointment at 9am — overall a very good experience."
— Registered Patient — October 2026 (5★ Google Review)
"What a wonderful doctor... he listened, empathised and made me feel like it mattered that I felt unwell... he was the best doctor I've seen since the late 80's when my doctor was Dr Sturgess. I can only hope he's there to stay and not a locum doctor."
— Registered Patient — October 2026 (5★ Google Review)
"Dr Crutchley was fantastic."
— Registered Patient — October 2026 (5★ Google Review)
"Attended with my wife for her flu jab today and asked if my appointment could be brought forward from Monday. The young receptionist went to check with the nurse and came back smiling — 'you're on!' So nice of her and willing to go a step further for a patient. Well done."
— Registered Patient — October 2026 (5★ Google Review)
"I can only speak to my own experience, but so far as a new patient I’ve been really impressed with the service and the staff who have been nothing but helpful, and after being at my last practice that was something that I was certainly concerned about... Overall, I think they are certainly from my own experience recently extremely efficient and responding in a timely manner to queries especially via email."
— Registered Patient — October 2026 (5★ Google Review)
"Always friendly & helpful staff here. Just had a flu vaccine, was in & out, no waiting around. Thanks Quayside."
— Registered Patient — October 2026 (5★ Google Review)
"An excellent appointment. Very knowledgeable and a very good communicator."
— Registered Patient — October 2026 (5★ Google Review)
"Exceptional in customer service and quick in attending to patients."
— Registered Patient — October 2026 (5★ Google Review)
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Welcoming New Patients in Failsworth, Oldham & Neighbouring Areas

Why Join Quayside Medical Practice?

📞 Queue call-back system (no waiting on hold)
🕗 Extended hours Thursday 7am to 8am & Friday 4pm to 8pm
🗺️ Out-of-area patients welcome
🚗 Free on-site parking
Register with us online

No proof of address or NHS number required to register

Quayside Medical Practice

NHS GP practice

Keppel Building, Ashton Road West,
Failsworth, Manchester, M35 0AD
Core hours: Monday to Friday, 8am to 6:30pm
Extended hours: Thursday 7am to 8am · Friday 4pm to 8pm · Every fifth Saturday 9am to 5pm
Calling times: From 8am urgent (same-day) · From 10am routine
Care Quality Commission CQC Registered
Quayside Medical Practice
CQC Location ID: 1-549665958 · Regulated by the Care Quality Commission.
View our CQC inspection report & ratings
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© 2026 Quayside Medical Practice · NHS General Medical Services Partnership · Oldham ICB