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Opening hours: Monday to Friday, 8am to 6:30pm
Tel: 0161 357 1600 Urgent: Call 111 or 999
Outside view of the Keppel Building on Ashton Road West, Failsworth, where our practice is based

Your local NHS GP team in M35 0AD.

Quayside Medical Practice

We care for people across our local area. We welcome new patients.

Top Patient Tasks & Online Services

Complete your main NHS tasks quickly online or by phone.

Call 0161 357 1600: From 8am urgent (same-day) · From 10am routine
1. Appointments

Book, change or cancel

Urgent (same-day): call from 8am. Routine: call from 10am or ask online.

2. Prescriptions

Repeat prescriptions

Order repeat medicines via the NHS App or our online form.

Order a prescription →
3. Test results

About test results

We will contact you if your blood test results need any action. If you haven't heard from us, you don't need to contact the practice. You can view your results in the NHS App.

About test results →
4. Sick / fit notes

Request a fit note

Self-certify for 7 days or request a doctor's fit note online.

Sick / fit notes →
5. Join the practice

Register with us

Register online in about 5 minutes. In-area and out-of-area patients welcome.

Register online →

Join Quayside Medical Practice

We would love to welcome you. You can register online in about 5 minutes.

Patients who live in our practice area are welcome, and so are patients who live outside it. Wherever you live, you are welcome to ask to join us as an out-of-area patient.

Register with us

What our patients say

  • “My appointment was right on time and I was attended to with a friendly welcome and a thoroughly professional service - a lovely experience.”

    Patient, Friends and Family Test, September 2026
  • “Appointment was easy to make, was on time and the staff friendly and polite as always”

    Patient, Friends and Family Test, September 2026
  • “Friendly, attentive, clear explanations”

    Patient, Friends and Family Test, September 2026

Got an NHS letter about your record? Keep your address and phone updated.

Stay registered →
Pharmacist at the pharmacy counter

Did you know?

See a pharmacist first

Your local chemist can treat 7 common bugs. You do not need a GP slot.

7 core health needs treated at your local chemist:

  • Earache (aged 1 to 17)
  • Impetigo (aged 1 and over)
  • Infected insect bites (aged 1 and over)
  • Shingles (aged 18 and over)
  • Sinusitis (aged 12 and over)
  • Sore throat (aged 5 and over)
  • Urinary tract infection (women aged 16 to 64)

Urine infection (UTI)? Women aged 16 to 64 who are not pregnant or breastfeeding: please go to a pharmacy first rather than using our online form.

Extra care at some local chemists:

Acne, scabies, adult headache, child hay fever, and ear pain.

About us

A practice that puts patients first

We are a kind team of GPs, nurses, and staff here to help you.

We are proud to be an Armed Forces Veteran Friendly GP surgery.

Armed Forces veteran friendly accredited GP practice
Meet our practice team →
Doctor in consultation with a patient

Local Groups & Community Support.

Local Community Support in Failsworth & Oldham

Find local clubs, Warm Welcome rooms, and family hubs near you.

📍 Hyperlocal Guide · M35

Failsworth Community & Local Guide

Find weekly clubs, library events, walks, and toddler play in M35.

Explore Failsworth (M35) Guide →
🗺️ Borough Guide · Oldham & GM

Oldham & Greater Manchester Guide

See local events, Maggie's, Age UK, parkruns, and support hubs.

Explore Oldham & GM Guide →

What patients told us

Comments shared anonymously by patients. 95% of 253 responses rated us good or very good.

  • “Both the doctor and the receptionist were very helpful and put me at ease”

    Friends and Family Test, September 2026
  • “Great bedside manner, listened and didn't feel rushed”

    Friends and Family Test, September 2026
  • “Very attentive. Explained all options and advised in terms easy to understand.”

    Friends and Family Test, September 2026
  • “Did not wait long for consultation...impressed also with speedy appointment given to me the same day”

    Friends and Family Test, September 2026

Read all 7 comments and our September 2026 Friends and Family Test results

Recent Patient Feedback • October 2026

What Our Patients Say & Why Join Quayside

Verified 5-star Google reviews shared by patients at Quayside Medical Practice in 2026

"I cannot put into words how fantastic this GP surgery is! From the receptionists who are always so lovely, friendly and helpful and always try to go the extra mile to help me, to the doctors and nurses who do the same — what stands out the most is I feel listened to, understood, and I feel in safe hands. The care provided is a full team effort, and more importantly that team includes me as the patient. I cannot thank you all enough!"
— Registered Patient — October 2026 (5★ Google Review)
"My grandmother and I attended her GP appointment yesterday. Unfortunately, due to car trouble, we arrived a little late. From the moment we arrived, Georgina on reception was incredibly friendly and welcoming. She kindly contacted the doctor to see if he would still be able to see us. Dr. Panicker was very accommodating and managed to fit us in despite our late arrival. During the appointment, he was extremely thorough, polite and took the time to listen. He gave us a clear summary at the end of the consultation and made sure all of our questions had been answered before we left. Overall, it was a very positive experience. We would like to say a big thank you to both Georgina and Dr. Panicker for their kindness, professionalism and for making such a positive impression of the GP service."
— Registered Patient — October 2026 (5★ Google Review)
"Dr Wilshere was very helpful and informative. He took time to explain matters and provided reassurance. Called surgery at 8am, appointment at 9am — overall a very good experience."
— Registered Patient — October 2026 (5★ Google Review)
"What a wonderful doctor... he listened, empathised and made me feel like it mattered that I felt unwell... he was the best doctor I've seen since the late 80's when my doctor was Dr Sturgess. I can only hope he's there to stay and not a locum doctor."
— Registered Patient — October 2026 (5★ Google Review)
"Dr Crutchley was fantastic."
— Registered Patient — October 2026 (5★ Google Review)
"Attended with my wife for her flu jab today and asked if my appointment could be brought forward from Monday. The young receptionist went to check with the nurse and came back smiling — 'you're on!' So nice of her and willing to go a step further for a patient. Well done."
— Registered Patient — October 2026 (5★ Google Review)
"I can only speak to my own experience, but so far as a new patient I’ve been really impressed with the service and the staff who have been nothing but helpful, and after being at my last practice that was something that I was certainly concerned about... Overall, I think they are certainly from my own experience recently extremely efficient and responding in a timely manner to queries especially via email."
— Registered Patient — October 2026 (5★ Google Review)
"Always friendly & helpful staff here. Just had a flu vaccine, was in & out, no waiting around. Thanks Quayside."
— Registered Patient — October 2026 (5★ Google Review)
"An excellent appointment. Very knowledgeable and a very good communicator."
— Registered Patient — October 2026 (5★ Google Review)
"Exceptional in customer service and quick in attending to patients."
— Registered Patient — October 2026 (5★ Google Review)
Review 1 of 10

Welcoming New Patients in Failsworth, Oldham & Neighbouring Areas

Why Join Quayside Medical Practice?

📞 Queue call-back system (no waiting on hold)
🕗 Extended hours Thursday 7am to 8am & Friday 4pm to 8pm
🗺️ Out-of-area patients welcome
🚗 Free on-site parking
Register with us online

No proof of address or NHS number required to register

Quayside Medical Practice

NHS GP practice

Keppel Building, Ashton Road West,
Failsworth, Manchester, M35 0AD
Core hours: Monday to Friday, 8am to 6:30pm
Extended hours: Thursday 7am to 8am · Friday 4pm to 8pm · Every fifth Saturday 9am to 5pm
Calling times: From 8am urgent (same-day) · From 10am routine
Care Quality Commission CQC Registered
Quayside Medical Practice
CQC Location ID: 1-549665958 · Regulated by the Care Quality Commission.
View our CQC inspection report & ratings
NHS Friends and Family Test
Tell us about your experience with our anonymous 2-minute NHS survey. We review feedback regularly to improve access and patient care.
Complete the Friends and Family Test survey
Website Chat Assistant: Answers general non-clinical queries only. Not monitored. Chat Privacy · Chat Terms

© 2026 Quayside Medical Practice · NHS General Medical Services Partnership · Oldham ICB